In association with Private Safaris, Jenman Safaris and our Destination Management Companies and Safari Lodges, we have partnered with suppliers who share our commitment of creating a transparent and customer centric booking philosophy.
All bookings are subject to availability at the time of booking.
The number of days on all tour packages include the days on flights.
20twenty plus will confirm the booking for all accommodation, tours, land transfers and safaris within 7 working days of receipt of your deposit payment.
Accommodation, transfer and tour vouchers will be issued 1 month prior to your departure date.
No vouchers are required for the accommodation, tours and safaris for the Kruger sector of your tour (if applicable) as the booking confirmation is suffice. The beverage credit for the Kruger sector cannot be redeemed for cash or any unused portion after check out.
All payments made are non- refundable once a booking has been confirmed.
Non – payment of outstanding balances will result in the cancellation of the tour and amounts paid are non refundable.
Cancellation policy
Once a booking is confirmed, no refunds are permitted for cancellations.
All cricket test and ODI tickets are non refundable including in the event of rain delayed matches.
Cancellation request due to medical reasons must be claimed from your Travel Insurance and we highly recommend that clients take out the necessary travel insurance prior to your travel date.
General Terms and conditions
Children under the age of 10 are unfortunately not permitted on tours and safaris.
All arrangements for transport, accommodations, and services are made upon the express condition that 20twenty plus shall not be liable for any direct, indirect, consequential, or incidental damage, injury, loss, accident, delay, or irregularity of any kind occasioned by reason of any act or omission beyond its control, including, without limitation, any act of negligence or breach of contract of any third party such as an airline, cruise line, train, hotel, restaurant, ground handler, etc., who is to or does supply any goods or services for the tour. Without limiting the foregoing, 20twenty plus is not responsible for any losses or expenses due to delay or changes in schedule, default of any third parties, sickness, weather, strikes, acts of God, ‘Force Majeure”, acts of terrorism, war, civil unrest, quarantine, criminal activity, or for any other cause beyond its control.
Should sickness or accident to clients interrupt a tour, the company will not be liable for any loss, damage or expenses arising there from. 20twenty plus recommends that the clients take out the necessary insurances to protect them against any such eventuality.
The company reserves the right to alter or substitute routes, accommodation, itineraries, tours and services should conditions necessitate and will offer substitution of equal value and will inform the client of any changes before departure.