20twenty plus is committed to the privacy of our clients personal information, financial security, safety and health.
The type of personal information we collect about you is the information that is needed to facilitate the process of your travel arrangements, flight bookings and to arrange travel-related services and products on your behalf. The information we may collect may include, but is not limited may include the following details:
Your personal information will not be disclosed to any third party that is not involved with the process of your travel arrangements
20twenty plus use Google Analytics (a web analytics services provided by Google) and data such as age, gender and browsing activity to better understand the behaviour of our customers and provide targeted advertising to suit customers interests and preferences. Accordingly, when you visit our website, we, and/or a third party, may place cookies on your browser to determine information including (but not limited to) your computer’s location, browsing activity and time spent on our website. We use this information to help measure and research the helpfulness of the website features and product that are relevant ads to our users. By using this website and agreeing to this policy, you grant us permission to place and store cookies on your browser. Cookies can be managed by accessing the individual browser settings. You can also opt-out of receiving personalised ads by clicking here or here. If you choose to opt-out, you will still see online advertisements, but they will be less relevant to your interests.
In the event of false information being provided of your credit card information by an unrelated person or without your permission, you indemnify us for all liability including all claims, demands or actions the third party may take against us with respect to the processing of the third-party payment.
Where you use your credit card to purchase an offer on another members 20twenty plus account, you take full responsibility for being able to retrieve and redeem the package and acknowledge that 20twenty plus holds no responsibility in providing the credit card holder their booking confirmation, without written instructions by the account holder.
In each direct marketing communication, we will include an unsubscribe option for you to opt out of any further directing marketing.
20twenty plus will not use your sensitive information for direct marketing purposes.
20twenty plus will take reasonable steps to protect the Personal Information from misuse, interference, loss and unauthorised access or disclosure. This may include taking reasonable steps to destroy or permanently de-identify Personal Information once it is no longer needed for any purpose for which it may be used or disclosed in accordance with Australian Privacy Principal 11.2, subject to the exceptions contained therein.
We will take all reasonable steps to ensure that your personal information is only accessible to our staff and associated companies for the purpose of your travel booking
We keep your personal information while your account is current.
20twenty plus will disclose your personal information with our overseas associates to enable the travel booking to be confirmed
You provide consent accordingly to the disclosure of your personal information to our associated company overseas to process your booking
Our associates are subject to a law or a binding scheme that has the effect of protecting the information in a way that, overall, is at least substantially similar to the way in which the Privacy Act seeks to protect same, and you can access mechanisms to enforce the protection of your personal information under that law
The Disclosure is required or authorised by an Australian court or tribunal or under Australian law.
“Collect” – acquire or obtain by a lawful and fair means, information in circumstances where the individual is identifiable or identified.
“Direct Marketing”- involves the use and/ or disclosure of personal information to communicate directly with an individual to promote goods or services through written, verbal or electronic means of communication (including without limitation communication by phone, SMS and email). The goods or services which are marketed may be those of 20twenty plus
“Disclosure” generally means the release of information outside of 20twenty plus including under a contract to carry out an “outsourced function.”
“Express Consent Consequences” includes the fact that that we will not be accountable under the Privacy Act, and you will not be able to seek redress under the Privacy Act if you provide consent to the disclosure of your Personal Information by us to an overseas recipient and the overseas recipient handles your Personal information in breach of the Privacy Act.
“Opt Out” means an individual’s expressed request not to receive further Direct Marketing communications.
“Personal Information” means information that is not sensitive information about an individual whose identity is apparent or can reasonably be ascertained from the information or opinion. This includes, but is not limited to, an individual’s name, address, telephone number and email address or any other information as set out in this policy.
“Primary Purpose” is the main reason for the collection of any personal Information as described in clause 2.1 of this policy.
“Reasonable Expectation” means a reasonable individual’s expectation that their personal information might be used or disclosed for the relevant purpose.
“Sensitive Information” is given its meaning in section 6(1) of the Privacy Act 1988 .
“Use” means the handling of personal information within 20twenty plus
“Website” means the website of 20twentyplus.com and related webpages.